A question for you...
What’s the most critical factor for success in a salon business?
THE TEAM!
You need your team operating at the highest level to achieve everything you want and need to happen in your business - delighted customers, awesome hair, great atmosphere, great consistency, raving fans - all of which of course will provide the growth in sales and profit you want.
Let me just do a small calculation with you - let's say a client spent an average of £300 per year with you (I think that’s a bit low for some of you so remember that in a minute!)
And she stays loyal to you for just 3 years (again possibly a bit low). Well that means she is worth £900 to you - let's round that up to a £1000 for simplicity and I’m sure she would spend an extra 100 quid over that period.
So what if she just recommended 3 clients to you in that period? (Once again I’m staying very low here)
Well assuming that those three clients are also worth £1000 each then this client is actually worth £4,000 worth of future business for you.
I’m sure you agree we can call this an average as I've pitched so low throughout!
So this means that a stylist doing 25 clients a week is...dealing with £100,000 worth of your future business every week!
And if we say that they have an average 8 week cycle, then they are managing a portfolio of £800,000 worth of your future business!!
So I have a question for you..
Is that what we are training them to do??
And if you agree with my 50% rule, that 50% of what makes a ‘fantastic’ hairdresser has nothing to do with a pair of scissors or tint brush then I have another question for you..
Are we only training people to do half their job??
It’s not enough anymore to just do great hair - that’s critical of course, but it’s only 50%.
That’s what the Fantastic Hairdresser is all about. Whether it’s our books, seminars, programmes or online content we are passionate about helping you to keep your team educated, motivated and committed.
I created Fantastic Team Meetings so that any salon owner or manager could have access to pre-prepared team training meetings, designed to provide the direction and inspiration to keep the team focused on performing at the highest level - consistently.
As we all know, it’s not a question of whether your team can do it right - it’s more a question of are they doing it right consistently!?
So what do you have here?
There are 20 meetings altogether covering everything from The Fantastic Hairdresser Foundations, The 7 Characteristics of a Fantastic Hairdresser, The Second Consultation, The Perfect Client, Raving Fans, Build your Column, The Hair Coach and right through to some of the personal skills your team need to stay motivated, creative and confident enough to make it all happen.
You have 2 different ways to get your hands on 'Fantastic Meetings'
1. Invest in the Complete Package of TWENTY x 45 minute meetings, giving you everything you need to bring the Fantastic Hairdresser to life in your salon - £495
OR
2. Use our Meeting Packs. The same meetings, but I have selected specific ones from the Complete Package and put them together to make up small focused packs. Each one has 3 meetings that I've chosen to give you a real focus on specific areas.
This is a great way to try out 'Fantastic Meetings' before investing in the Complete Package. £99 per pack
(My suggestions are still included in the Complete Package)
MEETING PACK 1: The Fantastic Hairdresser: These 3 meetings are perfect for all the team to start focusing on what needs to change to step up to the next level - this is also great in combination with Meeting Pack 2 as an induction for new team members. £99
MEETING PACK 2: The Fantastic Team: These 3 meetings have been chosen to get the team focused on the salon’s goals and to identify what needs to happen for the team to work together to achieve them. Remember - without the team on board it’s just not going to happen! £99
MEETING PACK 3: Fantastic Customer Service: 3 meetings to get your team to understand that we have to WOW and delight people today - that your competition is providing good service so therefore you’ve got to step up to ‘fantastic’ service - or delight as I like to call it! £99
MEETING PACK 4: The Fantastic Consultation: 3 meetings based on some of the key principles of the success of the Fantastic Hairdresser - The Second Consultation, The Perfect Client and The Hair Coach - these are all about making people look and feel fantastic - which will increase sales! £99
MEETING PACK 5: The Fantastic Busy Column: With content taken from our most successful seminar - Build Your Column, these 3 meetings will focus on a 3 step plan for turning clients into ‘fans’ who will then get you new clients! £99
MEETING PACK 6: Fantastic Motivation: I’ve selected 3 meetings here from the personal skills section to help your team understand how to take responsibility for the motivation needed to stay consistent and perform at the highest level every day. £99
Finally if you decide to buy a Meeting ‘Mini’ Pack and then decide to invest in the Complete Package I will deduct the price of your first pack (£99) from the price.
Plus..
I’m so confident you will love the concept when you get to look inside, that I’m also going to offer you 7 days to change your mind for a full refund!
You literally have nothing to lose - so come on - jump on board with the Fantastic Revolution and stop wishing for things to change and start training for things to change!!